51 Fraudulent Operators Closed Down in Timeshare Anti-Fraud Campaign

Increased crack-downs on bogus holiday clubs and tighter measures to combat rogue operators are just some of the ways RDO is actively working to protect consumers.

Timeshare may have taken off faster in the States, but across the pond European consumers are becoming much more aware of the options, value and flexibility that shared ownership can offer. Quality resorts in sought-after destinations around the world, run by solid companies, are what modern timeshare is about. But as in any industry, it’s the bad boys that spoil a good party.

High on RDO’s priority list is the issue of safeguarding consumers’ interests. Working with the OFT, acting as an overall watchdog and exposing fraudulent clubs or resale operators are anti-fraud measures that go hand-in-hand with RDO’s ongoing campaign to improve representation for reputable companies (and promote fair trading, quality and growth within the industry itself). Today, RDO has over 130 members across Europe - ranging from resort developers to exchange, and from management or marketing companies to finance bodies.

Richard McIntosh, RDO ChairmanAlberto Garcia, head of RDO’s Enforcement Programme, has seen many changes since he joined the organisation three years ago. A former police officer, he fought organised crime in the Canary Islands for five years before taking up his new post in 2007. As a result, 25 bogus companies were closed down in 2008 and 26 fradulent operators had to cease operating in 2009. Before he started the campaign against fraudsters, however, it was paramount to demonstrate first and foremost that bogus operators were in no way part of the official timeshare industry - not an easy task initially.

"First, we built up a close relationship with European consumer associations, the UK Office of Fair Trading, the Spanish police and politicians at local town hall levels," Garcia explains. “And we became a reference point for some Spanish, British and Scandinavian media."

When it was founded in 1998, RDO brought together all national timeshare trade associations into one pan-European direct membership organisation. Twelve years on, its relationship with UK and European media continues to evolve; both the public and the media recognise its standing within the industry, and its ongoing efforts to raise European timeshare standards. Protecting consumers’ interests is an integral part of its mission.

As RDO Chairman Richard McIntosh advises, "We strongly recommend that timeshare owners do not accept offers made by companies they do not recognise. They should contact RDO’s Consumer Services Department on info@rdo.org to check if the company is a member of the organisation and complies with its Code of Ethics."

Fighting timeshare fraud is a challenge Alberto Garcia welcomes, and the Enforcement Programme has made significant inroads so far. Looking ahead, Garcia is optimistic and unequivocal about the future: "We still have lots of things to deal with," he concedes. But, like a true Spaniard, Garcia keeps his eye on the goal, "I foresee a timeshare industry in a couple of years’ time unhindered by fraudulent activities – or at least having no more problems than other industries."


  
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Wyndham offers vacation discounts to armed forces

Endless Vacation Rental, one of the Wyndham Worldwide family of brands which includes The Registry Collection and the RCI vacation exchange network, has announced the launch of an Armed Forces Vacation Club website that allows military families and government employees to search for and book discount vacation rentals at resorts worldwide. Available at www.AFVClub.com, no registration is needed and only proof of DOD affiliation or military ID is required to access available vacation rentals.

“The new Armed Forces Vacation Club site offers military families and government employees the opportunity to take advantage of some great vacation rental options,” said Sean Lowe, managing director, Endless Vacation Rentals and Revenue Management. “For 10 years, EVR has offered great Space-A weekly vacation rental rates to military families and, now with the enhanced site, visitors can search available dates for selected destinations, book securely online and complete the reservation transaction in three easy steps.”

AFVClub.com offers advanced booking functionality that allows visitors to view all rental options available, including Space-A accommodations, along with quality resort photos and descriptions. By clicking on the search tab for Space-A accommodations, visitors can access a list of featured destinations worldwide, accompanied by a Google map that helps visitors navigate and learn about featured destinations worldwide.

“All of our Morale, Welfare and Recreation offices now have their own dedicated page which features monthly deals and highlighted destinations,” added Lowe. “With this feature, visitors can set their own Morale, Welfare and Recreation booking session which will automatically set their installation number for future reservations allowing quick and easy booking and confirmation.”

  
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Trade sales role created by RCI Holiday Network

A newly created position of UK and Europe trade sales manager has been created by timeshare company RCI Holiday Network.

Audrey Brooks-Wiggins, formerly with Hays Travel, First Choice and XL Leisure Group, has been recruited to the role.

She will be responsible for increasing sales of RCI’s self-catering apartments in resorts including Spain, The Canary Islands and Balearics plus long haul destinations such as Florida, India and the Caribbean.

RCI Holiday Network specialises in distributing and high-end inventory from its 1,500-strong property portfolio, including well-known resorts such as Cypress Point in Orlando and Club Praia Da Oura in Portugal.

  
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TATOC Announces Keynote Speaker for Upcoming Timeshare Conference

Stephen J. CloobeckThe timeshare association TATOC has recently announced their keynote speaker for their upcoming timeshare conference. Stephen J. Cloobeck, Chairman and Chief Executive Officer of Diamond Resorts International, has been selected to be the keynote speaker for the 2010 timeshare association conference titled Working Together.

The 25 years of working experience in this industry makes Stephen J. Cloobeck a wonderful choice and more than qualified to speak in front of timeshare owners and industry professionals. He has over 25 years experience in development, management, construction, operations, marketing and sales in the real estate industry. His experience in real estate include timeshares, hotels, vacation ownership resorts, office building, apartment building, and retail shopping centers.

The TATOC conference organizers believe that Stephen J. Cloobeck will be the perfect keynote speaker for the conference and further explain, “Mr. Cloobeck is widely recognized as one of the most innovative, successful and accomplished entrepreneurs in the global vacation ownership industry and under his leadership, annually, nearly 1.4 million owners, members and guests enjoy the simplicity, choice, and comfort Diamond Resort International offers through its branded hospitality experience.”

Diamond Resort International is one of the most prestigious and largest vacation ownership/timeshare companies in the world. The company has over 160 branded and affiliated resorts in 26 counties and over 24,000 guest beds. The resort destinations are all over the world including the United States, Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia, and Africa.

The 2010 TATOC timeshare association conference, Working Together, is expecting a huge turnout and hopes to break the record of attendees from previous years, as well as surpass the number of sponsorships from previous years. This conference will be a perfect event for all timeshare owners and industry professional and will be a great time to network while enjoy incredible speakers.

The Working Together 2010 TATOC Timeshare Association conference will be taking place at Nottingham Belfry from Friday, March 26th to Sunday March 28th of 2010.


  
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75% of Timeshare Units Sell Out in New Wyndham Resort Opening

Wyndham has opened a new timeshare resort at National Harbor in Prince George's County.

A new timeshare resort at National Harbor in Prince George's County has been opened, with over 75 per cent of units already sold out.

The Wyndham Vacation Resorts National Harbor features 250 rooms and the official opening ceremony will take place in early February.

Officials expect that the timeshare property will create around $48.6 million for the local economy as well as provide hundreds of new employment opportunities.

The resort will be the only newly-built property to be opened by Wyndham this year.

As part of the opening, Wyndham has also announced a new partnership with The Fishing School, a non-profit afterschool education and enrichment initiative.

The deal will see the timeshare and hotel organisation give $25,000 (£15,413) to the programme and Wyndham will also have a student and their family stay at the resort four times a year for a three-night holiday.

The company recently announced that the Apollo Hotel Amsterdam had become part of the Wyndham Hotels and Resorts brand.

  
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Grand Lodges Mount Hood Timeshare Resort is now part of the Interval International Network

Interval International, a leading vacation exchange network, recently announced it’s addition of Grand Lodge to its network of resorts. Grand Lodges Mount Hood is tucked into Oregon’s Cascade Mountain Range just a few miles from Mt. Hood that offers year-round downhill and cross-country skiing.

“The central location of Grand Lodges adjacent to three ski areas is ideal for our upscale members, who will have the opportunity to visit this high-quality ski-in/ski-out resort,” said David Gilbert, executive vice president of resort sales and marketing for Interval International. “This destination offers a wonderful variety of recreational options, including an extensive night skiing area at Mt. Hood Skibowl and summer skiing at Timberline Palmer Snow Field.”

Timeshare owners that are part of the Interval International network will have the opportunity to enjoy this remarkable ski-in/ski-out resort that offer stunning panoramic views of Multorpor Mountain, Mt. Hood Skibowl and Collins Lake.

The resort has 16 open-plan units with three different floor plans that range from 1,800 to 2,300 square feet. The units include three bedrooms, a gourmet kitchen, and a private balcony with access from the master bedroom and living room, as well as offers a rustic elegant style with Brazilian cherry hardwood floors and Cascadian stone fireplaces in most units.

The developer of Grand Lodges and managing member of Mt. Hood LLC II, Kirk Hanna says, “Our vision was to create the ultimate balance between a getaway retreat and a comfortable home,” Kirk Hanna is also the owner of Mt. Hood Skibowl and continued to say,”Units are acoustically engineered to give owners a quiet appreciation of the stunning panoramas. The on-site recreation center and full-service concierge and spa will provide first-class pampering. And, our affiliation with Interval International completes the picture by expanding our owners’ vacation options to other quality locations worldwide.”


  
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The State of Florida Sues Timeshare Company

The Palm Beach Post has recently reported that Attorney General Bill McCollum has filed a lawsuit against a Palm Beach Gardens based company due to alleging deceptive trade practices involving the business of timeshare resales. The lawsuit was filed on January 19th of 2010 in the Palm Beach County Court.

American Marketing Group LLC targeted timeshare owners by using telemarketers to entice them, telling them that they have a buyer that is very interested in buying their timeshare property. The company then requested from the timeshare owner a hefty upfront fee for the title and deed transfer. The company also promised the timeshare owner that their timeshare will be sold within 120 days, and if the timeshare was not sold within the 120 days, they would guarantee a full refund of the entire upfront fee.

However, the contracts the company provided were completely different from what timeshare owners agreed to over the phone. The contracts never said anything about providing a refund. The company telemarketers made false promises over the phone, just to get the upfront fee from the timeshare owner.

When the 120 days expired, no refunds were provided and customers started to get anger. Then in November of 2009 the Attorney General’s Economic Crimes Division in West Palm Beach began an investigation into the company due to the numerous complaints.

According to spokeswomen, Sandi Copes, the Attorney General’s Office received about 80 complaints concerning the deceptive trade practices involving this company. The Better Business Bureau of Southeast Florida has received 107 complaints from this company that has an “F” rating with them.

The lawsuit is brought against the company and its owner William Biossat. The lawsuit seeks to have a permanent injunction on the company to prohibit them from engaging in any type of timeshare resale business in the state of Florida or out of the state involving Florida businesses and residents. The lawsuit also requests a full restitution to all their victims, as well as civil penalties and reimbursement for the costs and fees of the investigation.

  
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ARDA fall conference set to bring together industry leaders

ARDAThe annual American Resort Development Association (ARDA) conference will be held this week in Washington DC, drawing attention from executives, developers and consumers throughout the timeshare industry. ARDA is a trade association for the resort and vacation ownership industry. Based in the nation’s capital, the organization was established in 1969 to engage local, state and national governments in discussion of regulatory issues that may foster growth and enhance consumer confidence in vacation ownership. Today, the group includes more than 1,000 corporate members that are experienced in shared ownership interests and leisure real estate. The fall conference offers educational and networking opportunities to an array of timeshare industry professionals. This year, the Examiner reports, ARDA celebrates its 40th anniversary.

Offering services to timeshare owners, ARDA plays a large role in consumer advocacy through the Resort Owners Coalition (ARDA-ROC), which lobbies government officials on legislation that may enhance the vacation experience for timeshare owners. As recently as July 2009, the organization’s promotion of a bill before the Florida House of Representatives spared timeshare owners in the state from paying taxes on timeshare exchange transactions. "For 40 years, ARDA has worked with federal and state government officials in support of legislation to protect consumers. The value of our industry rests in the continued trust of our owners and members," ARDA’s CEO Howard Nusbaum told the Real Estate Channel.

Most notably, ARDA’s fall conference will provide a forum for timeshare exchange company Interval International to present the findings of its recent report, Future Timeshare Buyers: 2009 Market Profile. According to the report, a total of 2.3 million households say they are interested in purchasing some form of vacation ownership during the next two years.

  
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Now Timeshare Owners can Convert Equity into Land

A new development in the timeshare industry will now allow timeshare owners to convert their timeshare property equity towards the purchase of land. Bluegreen Communities, a premier developer of master planned communities, has recently announced a unique offer that may entice many timeshare owners.

Bluegreen Communities has developed a new website that may create a solution for many timeshare owners. This new site comes at a great time, as the value of timeshares are at an all-time low. To find out more, visit their website, TimeshareForLand.com, that will explain in detail how timeshare owners can trade their equity in their timeshare property for actual real estate and land

This new option may be ideal for those who no longer can take advantage of their timeshare vacations. There are a few options to consider when your vacation ownership doesn’t fit your lifestyle anymore. The most popular option is to sell you timeshare through a company that specializes in timeshare sales and hope you can sell your timeshare before your next maintenance fee, or you can give it away. For those who don’t have the luxury of time to sell their timeshare and can’t afford to give it away, this new option may be a solution for some timeshare owners.

Bluegreen communities has provided land for sale since 1966 in mainly Texas, North Carolina, and Georgia. Bluegreen communities specializes in developing residential master planned communities in 1/3 to 10 acres home sites and have no required time frame to build on purchased land.

This new option will allow timeshare owners to use their equity of their vacation ownership, whether they own a Wyndham, Disney, Hilton or Marriott timeshare, towards the purchase of land in some of the most beautiful places in the country. This is a great option for anyone who plans to retire in the South Central or Southern Eastern states who are looking for a special home site in a leisure lifestyle community.

  
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Consumer Warning

It has been brought to our attention via the RDO website that various resale companies are using the RDO logo and/or implying to timeshare owners and consumers in general that they are representatives of the RDO, authorised to act on their behalf and therefore following the Association Code of Ethics. It has also been brought to Travel & Leisure Groups attention that in some instances the same applies to our company, and there are organisations claiming to be associated with us or working under our licence.

Please refer to RDO website for their full disclaimer on such companies activities.

With regard to Travel & Leisure Group, we have no agencies or licensees other than the ones shown on our website and must therefore deny any responsibility for claims by others to the fact that they are acting on our behalf or are part of our Group.

Timeshare owners wising to sell should be careful and contact an RDO resale member direct if at all possible. We are bound by a strict Code of Ethics and do not charge for upfront registration of timeshares for resale.

If our company is recommended to any member of the public do take care not to enter into any agreement before you make sure you are happy with the contract you are entering into and read carefully all the relevant clauses.

Timeshare memberships are not easy to resell, so do not expect a quick sale because those are the exception. It is like selling a house, some go quickly but the majority take longer.

Travel & Leisure Group are independent international resale brokers who act as intermediary between two private individuals, the existing timeshare owner who wants to sell and the new buyer. We have a long established reputation and our website is available in nine languages.

As members of the RDO, listed on their website, we receive sellers enquiries from all over the world and are recommended by many resorts and vacation clubs. Travel & Leisure Group only takes on Timeshare ownerships with a recognized legal structure, or well established in the industry and Vacation Clubs with a trustee structure bonified by the RDO.

  
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Timeshare takes owners all around the world

Many travelers are attracted to vacation ownership opportunities because they seek an inexpensive avenue for family vacations or time spent away from the office. Vacation industry experts emphasize that timeshare arrangements allow tourists to own a vacation home, but only pay for it when they use it. However, one timeshare company has drawn attention to the flexibility and creativity timeshare owners can implement in shaping vacations to their convenience.

By surveying customers, the member of the American Resort Development Association (ARDA) heard some creative ideas owners are using to maximize their timeshare experiences and travel to popular vacation spots of their preference as inexpensively as possible. One retired couple, for example, holds four consecutive weeks of timeshares in Florida, around the Gulf Coast. This arrangement allows the customers to spend under $2,000 on housing costs and maintenance fees for a four-week Florida getaway, according to Timeshare Web Guide. The Guide calls this form of timeshare use the "Expressway Portfolio", which gives customers who wish to visit a specific area repeatedly an economical method. The Expressway Portfolio typically consists of fixed-week properties in the same geographic region and may be ideal for travelers with children or extended family members.

By contrast, the Timeshare Web Guide describes that other timeshare owners have developed a "Dartboard Portfolio", which allows more travel options for those who have more time and flexibility. This type of owner typically seeks to buy a timeshare at a foundational resort and then shops timeshare exchange companies and resorts for interval trading opportunities which could send them on a vacation at locations around the world.

The affiliated vacation exchange networks of RCI and Interval International together span 6 continents and 8,000 resorts including Disney, Caribbean and South Pacific timeshares

  
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INTERVAL INTERNATIONAL HIGHLIGHTS KEY METRICS POINTING TO ONGOING APPEAL OF CARIBBEAN MARKET

A number of positive trends that reinforce the appeal of the Caribbean market to both existing and potential vacation owners are being shared with delegates at the annual Caribbean Marketplace conference by Interval International, a leading global provider of vacation services.

First and foremost, members are visiting the region in increasing numbers and U.S. resident leisure travelers who have indicated an interest in purchasing some form of shared ownership in the next two years also chose this market as a top destination of interest.

"Member demand for vacation exchange and resort rentals in the Caribbean is strong and we continue to affiliate new projects throughout the region," said David C. Gilbert, executive vice president of resort sales and marketing for Interval International. "In today's environment, shared ownership offers resort developers a compelling business model with multiple profit centers and higher occupancy levels than hotels.

In the case of mixed-use projects, it also provides the potential for cost-saving operating synergies and reduced marketing costs."

Interval reported that bookings into the Caribbean increased approximately nine percent from January through November 2009, as compared to the same period in 2008. This is particularly encouraging in light of the global economic downturn that adversely affected overall arrivals to the Caribbean over the past year.

Additionally, interest in the region among U.S. resident leisure travelers considering a shared ownership purchase is significant.According to the Future Timeshare Buyers: 2009 Market Profile, the Caribbean is one of the preferred international destinations of choice among U.S. resident leisure travelers interested in purchasing vacation time in the next two years, as approximately eight in 10 (78 percent) indicate they want to vacation in the region.

In 2009, Interval expanded its resort network in the region through numerous affiliations, including Windjammer Landing Villa Beach Resort & Spain St. Lucia, Gold Coast Aruba, Dawn Beach Club in St. Maarten, and Grand Laguna Beach and Los Altos in the Dominican Republic.

Los Altos, a residential resort located within Casa de Campo -a 7,000 acre mixed-use development considered one of the finest resort communities in the Caribbean - has affiliated with Preferred Residences™, Interval's hospitality branded membership and exchange program for luxury shared ownership resorts.

Dawn Beach Club marked the entrance of Columbia Sussex Corporation, one of North America's leading independent owners and operators of resorts and hotels, into the shared ownership industry.

Interval International is a longstanding supporter of the region through its strategic alliances with the Caribbean Hotel & Tourism Association and the Caribbean Tourism Organization, as well as through its conference sponsorships, including the Caribbean Marketplace in San Juan, Puerto Rico.

Interval International operates membership programs for vacation owners and provides value-added services to its developer clients worldwide. Based in Miami, Florida, the company has been a pioneer and innovator in serving the vacation ownership market for more than 33 years. Today, Interval has a network of approximately 2,500 resorts in more than 75 countries and offers its resort clients and about 2 million member families high-quality products and programs through offices in 26 cities in 16 countries.Interval is an operating segment of Interval Leisure Group, Inc. (Nasdaq: IILG), a leading global provider of membership and leisure services to the vacation industry.

  
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Timeshare company urges resorts to ‘go green’

RCI, a company that facilitates vacation exchanges through its network of associated resorts, has announced an agenda to promote environmentalism in its affiliated resorts in the Pacific. The company will issue its first ever RCI Going Green Award to endorse resort programs that consider energy and resource efficiency as part of their operations, Queensland Business Review reports.

The award, which was developed in conjunction with the Gold Coast’s Griffith University, was modeled after other environmental certifications that have been proposed in the tourism industry. RCI will present gold, silver and bronze prizes to the top three "green" resorts, which will be determined through an initial self-assessment phase and a subsequent on-site inspection. The selection process will particularly focus on timeshare resort operations.

David Weaver, professor of tourism research at Griffith University, assisted in the conception of the award and will remain part of the selection process as an adjudicator. "I expect an award program such as this will really raise awareness of and participation in environmentally friendly best practices within the sector," said Weaver. "I am absolutely delighted to be working on this initiative with RCI." The vacation ownership company will announce the winners of the gold, silver and bronze RCI Going Green Awards at the Australian Timeshare and Holiday Ownership Council in September 2010.

RCI is part of the Wyndham Worldwide family of companies. According to Charisse Cox, managing director of RCI Pacific, the steady supply of vacationers who wish to buy Wyndham timeshares has allowed RCI to expand upon its exchange system, adding more than 60 new resorts to its network in 2009. RCI estimates that today the average timeshare sells for approximately $14,800.Its affiliated networks span 6 continents and timeshares in Hawaii, Las Vegas and Orlando. Those who wish to buy a timeshare on the resale market should visit Travel & Leisure Group.

  
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Timeshare redevelopment plans announced in Florida

Last week, property owner Robert Fleeting held a meeting to discuss plans to redevelop the Coral Reef Hotel timeshare units in St. Petersburg, Florida. The developer described a proposal which would cost $60 million and produce a 248-unit, 12-story twin-tower hotel, the St. Petersburg Times reports. Fleeting initially drew up the refurbishment plans two years ago, when city development concerns terminated the project. However, since the city enacted new voter- and state-approved land development regulations, the property owner is poised to restart development of the coastal site, which measures 4.28 acres. Fleeting estimates that construction will begin within 10 months, during which he will gain financing, secure city approvals and win participation from a major hotel to operate the facility after it is rebuilt.

The Coral Reef Hotel was originally built in 1963, but closed in 2004 when Fleeting, a Scotland native, purchased the property and announced plans to tear down and rebuild the structure. The new building will feature 1,000-square-foot-units which include two bedrooms, two bathrooms, a living room and a kitchen. Two other resort timeshare buildings will be adjacent to the new structure.

The development announcement adds to fruitful year for timeshare owners in Florida. In the spring, the Florida House of Representatives passed a tax-related bill which gave relief to avid vacationers in the state. The bill, HB 61, ensures that timeshare owners will not pay taxes on timeshare exchange transactions, and allows timeshare developers to offer debt-cancellation products. The American Resort Development Association (ARDA) had been advocating for the proposition which would secure the interests of Florida timeshare owners. Florida became the third state to pass legislation of this kind, making it an attractive market for those interested in buying a timeshare.

  
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Fractional property sales on the up in Bermuda

Fractional property sales on the up in BermudaFractional property sales are providing a highlight in an otherwise depressed property and vacation market in Bermuda. The island's Tucker's Point Golf, Beach & Tennis Club recently informed its members that the facility was struggling due to the "serious economic conditions" affecting Bermuda and the tourism industry, and that it had incurred “significant losses”.

But at the Tucker's Point Residence Club, president Edward Trippe said 80 per cent of the fractional units have been sold. "Fractional sales and indeed all real estate sales virtually came to a halt in October 2008. However 2009 has seen a recovery and I am pleased to report that sales are now picking up. We had eight fractional sales in 2009 and the interest over the recent holiday period makes us encouraged that the economic pressures experienced in the past few years are behind us. We have a total of 340 fractional units in our fractional ownership programme and approximately 65 remain to be sold. The Tucker's Point Residence Club has been one of the most successful fractional ownership programmes in the industry."

  
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SmartYacht promotes fractional ownership at Dusseldorf boat show

SmartYacht promotes fractional ownership at Dusseldorf boat showLiechtenstein-based fractional yacht operator SmartYacht is presenting its concept at a major boat show for the first time this month, when it exhibits at Boot 2010 in Dusseldorf.

SmartYacht offers 1/9th, 1/6th and 1/3rd shares in yachts of various types and sizes starting at about 50 feet, with or without crew. Placed in prestigious locations across the Mediterranean, co-owners can use their yachts – in contrast to traditional timeshare models – as much as they desire. The management organizes a fair allocation of usage and guarantees every co-owner the right of usage of at least six and up to 18 weeks per year (depending on the share).

Short-term as well as long-term reservations can conveniently be made online. Co-owners can also charter out their yacht on a temporary basis, allowing annual costs to be considerably reduced. “The SmartYacht concept integrated multi-yacht multi-location program offers co-owners additionally flexible access to other yachts in other locations and thus provides valuable savings in terms of fuel efficiency and maintenance outlay as well as air- and water pollution,” says the company.

Every co-owner hast the right to freely trade their share in the market, and to sell it. SmartYacht says it will seek and recommend potential buyers in this scenario.

  
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Action 9: Man Has Trouble With Vacation Club

Retiree Tom Ellison is an avid tennis player and loves to vacation. Last summer a Fort Mill company tried to get him to buy a $6,000 vacation club membership.
"We attended the presentation and decided it wasn't something that we wanted to do,” he said.

But then an agent for the company, Time To Go Travel asked Ellison if he owned a timeshare.

"He said if we could sell the timeshare for two or three times what we paid for it would we be interested,” Ellison said.

Ellison said yes. The agent then had his timeshare appraised for what later turned out to be a highly inflated price of $23,900.

Ellison forked over $6,000 for the vacation club membership. He said the agent promised all his money back, if he didn't sell his timeshare by December. The sale never happened.

In fact, Time To Go Travel cleaned out its Fort Mill office and disappeared, leaving Ellison clinging to a verbal promise of a refund.

"So now with the office closed and gone, that's smoke,” Ellison said.

Better Business Bureau President Tom Bartholomy has other complaints against the company, and said consumers can never be too careful with vacation club promoters.
"What we find with most of the companies doing business this way, is that there is a severe disconnect between what they're telling you verbally and what is in writing,” he said.

Ellison feels he may not be out his $6,000, because his club membership is backed by an outside firm and entitles him to low cost cruises and resorts.
But the BBB says members of vacation clubs typically have trouble nailing own trips.

  
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Jobs go as timeshare sales office closes

More than 20 people were left unemployed following the abrupt closure of Nassau-based timeshare sales office Festiva in the Hilton's business center over the holidays, Guardian Business can confirm.

Director of Corporate Communications for Festiva Resorts Sara Bader yesterday sales office - not its resort/hotel property - was closed shortly before the Christmas in December, effectively leaving all of its employees to join the lengthening line of unemployment.

"Festiva Resorts Limited has made the difficult decision to close Sales and Marketing operations in Nassau," read a statement sent to Guardian Business. "This decision has been made necessary by a number of factors including more stringent lending criteria by U.S. lenders as well as declining sales and profitability driven by the worldwide economic downturn."

According to Don Clayton, chief executive officer of Festiva Resorts, "We have tried to maintain our sales and marketing operations in Nassau but economic factors beyond our control are forcing this decision to downsize. We regret having to make this decision and the hardship it will cause our employees."

They are a group of people currently at loss at what to do now, Guardian Business understands, with a former employee - who wanted to remain unnamed - asserting most of the employees were taken aback at the suddenness of it all.

"Everything closed so abruptly the people didn't know what to do," said the source. "We came into work like usual waiting for the tours to come in and then they say we could go home for the weekend.

"We thought it was going to open up on Tuesday, then we got the message that it was closed for good. They have thrown everything that was in the building out."

A Guardian inspection of the building yesterday did reveal locked doors and empty hallways. The move for Festiva to close its local sales office comes as The Bahamas in general notes an 8.4 percent decline in air arrivals to the nation as of the most recent data for November 2009.

Marketing timeshares to visitors on the ground likely became an increasingly difficult task for the company, given it follows low hotel occupancy.

Clayton, however, has indicated that the closure may just be a bid to wait out the economic recession.

"As credit markets improve we will be re-evaluating our position and we hope to return to profitable sales and marketing operations in the future," he said. "Festiva Resorts will continue sending its owners and members on vacation to the Paradise Harbour Club & Marina, a Festiva managed resort."

  
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Fractional Life: More Timeshare Firms to Offer Fractional Ownership

Traditional timeshare companies are set to widen their purchasing options with fractional ownership products, it has been predicted.

In Fractional Life's predictions for 2010, the publication pointed to Seasons Holidays' sell out of its Forest Hills fractional development in Spain.

It expects other holiday ownership operators changing what they offer to see similar benefits into 2010.

More whole-ownership operators will also begin to incorporate fractional options in 2010, the website projected, as they will be forced to provide lower price points and alternative sales offerings.

Traditional timeshare companies are set to widen their purchasing options with fractional ownership products, it has been predicted.

In Fractional Life's predictions for 2010, the publication pointed to Seasons Holidays' sell out of its Forest Hills fractional development in Spain.

It expects other holiday ownership operators changing what they offer to see similar benefits into 2010.

More whole-ownership operators will also begin to incorporate fractional options in 2010, the website projected, as they will be forced to provide lower price points and alternative sales offerings.

  
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2010 Holiday Destinations: Majority Will Head Out on Holiday Despite Recession

People are planning to travel in 2010, despite the economic climate

It seems that people are still willing to holiday in 2010 as a survey has indicated that the majority will head on vacations despite the economic climate.

Four-fifths (80 per cent) of respondents to the Thomson and First Choice poll said they expected to take a holiday in 2010.

Similar numbers claimed the recession will not lead them to change their holiday plans.

Approximately half said that they are expecting to spend just as much in 2010 as they did in 2009, with a quarter (24 per cent) hoping to splash more cash.

In other good news for traveling timeshare owners, Simon McNamara, director of industry affairs for the European Regions Airline Association, said that carriers will be reducing ticket prices so they can attract greater demand.

They will be looking to inspire customer confidence over the coming year, so there could still be some decent deals around, he added.

  
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Toy Box brings fractional to land, sea and air

Toybox is a California fractional ownership club which is based around the concept of "Timeshare Toys". The company says it has taken the best of what has worked in the fractional jet, Yachting, and luxury car market and redefined the model to increase the breadth of access to a larger variety of toys and the best places to use them.

The company has three locations in Redondo Beach, California from which it either rents or offers fractional ownership of jet skis, jet boats and Spyder Roadsters - a three-wheeled hybrid of sports car and motorcycle.

Members can choose from three different membership levels: The General Member has access to Sea Doo wave runners, Sea Doo Sportster Jet Boats, GEM electric cars, and Segways. In addition to these toys, Club Level member have access to exotic cars, professional services, and the brand new limited-release Spyder Roadster. The Executive Membership is reserved for those discriminating individuals who wish to create a custom package based on their leisure interests.

www.4toybox.com

  
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